FAQs

  • US Citizens can visit Portugal without a Visa for up to 90 days. Your passport must be valid for at least 90 days after your planned return. We suggest visiting the State Department or the IATA Travel Centre for additional guidelines and exact details.

  • We suggest arriving by the morning of the first day of the tour and departing after 5pm the last day of the tour. Should you like to arrive earlier or stay later, we can help arrange additional accommodations and provide recommendations for your extended stay.

  • Our partner company, Trip Download, is able to assist with flights for passengers traveling in Premium Economy, Business or First Class that are departing or returning to the United States. We are unfortunately unable to book economy tickets or tickets without a US destination at this time.

    Contact Maria at hello@tripdownload.com for more info.

  • We can help you with that. Our partner company, Trip Download, offers full trip planning services and can help with additional days before or after your DinkRetreat. We have suggested hotels in Lisbon if you’re planning to come in a few days before or stay a few days after.

    We also suggest a visit to the charming Douro Valley to slow down and enjoy amazing local wines and cuisine, or a few days in Porto for some great food and a quieter second-city vibe, or take your pick from dozens of UNESCO World Heritage sites dotted throughout the country - it’s really hard to pick!

    Lisbon airport is also well connected to the rest of Europe. Spend a few days leisurely tasting tapas in Spain, enjoying fresh pasta in Tuscany, strolling the streets of Paris in search of the perfect brie, or climbing into the mountains of Switzerland for the freshest butter and freshest air.

    Within a few hours, you can be to hundreds of destinations. Reach out to us at hello@tripdownload.com for more info and suggestions.

  • The minimum group size is 4 pickleball players, maximum group size of 8. We want to ensure the quality of the trip and provide personalized service.

  • To ensure competitive play and enjoyment, players should be able to play at the intermediate-beginner level. We encourage groups to have approximately the same skill level when booking.

  • Space is limited so we suggest confirming as soon as possible. Because of the nature of the trip and the structure of play, we are limited to just 8 pickleball playing guests. All reservations are first come, first serve.

  • Your 50% deposit will be non-refundable at the time of booking and confirmation.

    The 50% final that is due 30 days prior to travel will not be refunded within the 30 day period.

  • Yes, we will allow substitutions up to two weeks before the trip. It’s up to you, as the booking guest, to find someone to take your spot. We are unable to find substitutions for you.

  • We will do our best to accommodate dietary restrictions. Please let us know when booking so we can properly communicate your needs to the hotels and restaurants in advance. Please advise of any allergies.

  • It’s important to contact your carrier before departing the United States to see what kind of plan and coverage you will have in Portugal. Many carriers will charge you a daily fee which can add up quickly.

    An alternative is to purchase an eSIM card to use while in Portugal. It’s pretty straightforward (a simple download and some settings adjustments) and easy to activate with the step-by-step instructions. We recommend Airalo and have used them in the past. You’ll need to make sure your phone is “unlocked” and you have access to the SIM if it’s a company owned phone, etc. It’s important to do this before you leave the US.

    Get $3 off your Airalo purchase by using code MARIA13737.

    Portugal is very well connected by cell towers, and you shouldn’t have any issues keeping in touch with the right preparations.

  • Yes, our hotels will have WiFi available and included in your package. Many public spaces, restaurants and cafes offer free WiFi as well.

  • Portugal has a great healthcare system and world class doctors and facilities. Each of the properties where we will be staying has a doctor on call as well as a hospital within 20 minutes.

    We highly recommend travel insurance. This will not only help with unexpected injuries or illness, but items like lost luggage, rental car issues, or last minute changes in plans.

    Get an instant quote from Faye Insurance, a preferred partner. You can also contact hello@tripdownload.com for help getting a quote from Allianz.

    We recommend either for securing a policy that works for you.